Errors
Use Panora API error responses to quickly identify authentication, workspace, permission, and Roblox/Open Cloud issues.
Response shape
Failed API responses include a success flag, a request identifier when available, and a message describing what went wrong.
{
"success": false,
"requestId": "req_...",
"message": "Provided API key is invalid."
}Common errors
Provided API key is invalid. The key does not match an active workspace key.
Workspace not found. The key is valid-looking, but no active workspace could be resolved.
Open Cloud unavailable. The workspace management account or Roblox Open Cloud setup needs attention.
Troubleshooting
Check that the workspace is active, the key has not expired, the Roblox group is linked, and the workspace management account has permission to rank users.